Browse or download Case Studies and Research papers to learn more about how some of our products have been used in various industries to enhance team communication and maximize teams’ potential.
Pulling Healthcare Teams together with Five Behaviors of a Cohesive Team
What do you do when your patients are happy… but your hospital staff isn’t? A healthcare leader at one of “America’s 50 Best Hospitals” turns to Five Behaviors of a Cohesive Team to transform a diverse department into a healthy team. A case study featuring Lee Memorial Health System.
Honda’s Latest Training Model – Training That Drives Lifetime Customer Loyalty
To help strengthen – and deepen – customer relationships, Honda overhauled its with the help of iPads and DiSC. Keeping customers coming back for more is a mark of a successful business. In the automotive industry, where brand devotion can be erratic, customer loyalty is especially important. Today’s car manufacturers are driven more than ever to retain customers, and the smartest industry players know that customer satisfaction does not equal customer loyalty.
Team Building and Group Dynamics at Microsoft
A case study – creating and fostering a culture of teamwork requires trust, collaboration and accountability.
How my Graph Became a Dot – the DiSC model in use
The DiSC® model has been used for decades to help people understand themselves and others. Practitioners continue to find ways to make the model simpler, more intuitive, and more relevant while still enhancing the richness of insight that has made DiSC so popular. In this paper, we’ll discuss some of the different ways in which the DiSC model can be both measured and represented.
Training that is Vitalizing Communication in Healthcare
Studies have shown that there is a strong positive relationship between the effectiveness of a healthcare provider’s communication skills and his patient’s tendency to follow through with medical recommendations, self-manage a chronic medical condition, and assume preventative health practices. Additionally, the quality of communication within a team of employees or providers affects job satisfaction, retention rates, and patient satisfaction and safety.